- The Polish economy has great opportunities and potential for quick reconstruction, due to the incredible innovativeness of Poles, the desire to achieve success and the ability to adapt to the changing environment - noted Włodzimierz Wlaźlak, president of Lidl Polska. - This is a chance for our and the whole economy's success - he added.
Important collaboration
These features mentioned by the president were perfectly visible during the pandemic and helped the Lidl chain of stores not only survive this difficult period, but also successfully carry out its mission. - Our mission is to deliver products to our customers on time and at a low price. During the lockdown, we did not disappoint the trust of Poles in this regard, thanks to good cooperation with suppliers and employees - said Włodzimierz Wlaźlak.
As he emphasized, Lidl treated the pandemic situation not as a barrier, but as a challenge that must be faced. This required new solutions, such as early payment to suppliers, to ensure that they were paying. - A big problem in March or April was the almost zero demand for flowers. And yet, we collected all goods from our suppliers, so that they could survive and we could continue cooperation in a later period - emphasized the president. In turn, one of the companies supplying tights to Lidl stores, in the face of the growing demand for masks, immediately switched on their production.
- The biggest challenge for us was the beginning of April, when the new requirement of the number of customers in the store was to apply - three people for one cash register - also recalled President Wlaźlak. Then, within several dozen hours, it was possible to communicate with the employees and prepare for extended opening hours of the stores, and some outlets worked around the clock.
New models
President Wlaźlak noted that this ability to flexibly respond to the changing reality and needs is also behind the success of Polish Lidl as an exporter, which in 2018-2019 sent goods from 241 Polish companies to a total of PLN 5.5 billion. - Mainly these are agricultural and food goods, but we also export the knowledge of Poles, or IT solutions developed by our specialists, which are used in other Lidl companies throughout Europe - argued the president.
Mark Boris Andrijanič, head of public policy for Central and Eastern Europe at Uber Polska, emphasized that we can emerge stronger from the crisis. But it requires a strong partnership, an innovative approach and often a change of the business model. As he described, the main part of Uber's business has shrunk by 80 percent, but it can be said that the business in the field of food delivery to customers has almost doubled, the company also appeared in four new cities during the pandemic, and digitization accelerated.